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WE ARE HERE TO HELP
Contact Us
Real people, clear answers.
For questions about a product, an existing order, delivery, a return or warranty, contact our Australian team by email.
Email · post · returns
EnquiriesEmail our team
Emailinfo@eternityrose.com.au
Postal officeSydney NSW 2000
Email our Australian team
If your enquiry concerns an existing purchase, please include the order number and purchaser name. Never send full payment-card details, passwords or banking credentials by email.
Postal address
Our Sydney office
The Eternity Rose
Level 20, Tower 2 Darling Park
201 Sussex Street
Sydney NSW 2000
Level 20, Tower 2 Darling Park
201 Sussex Street
Sydney NSW 2000
Please note: this is our office address. Please do not send products to this address.
Returning a product
Use the current returns procedure
To return goods, please follow our returns procedure and use the warehouse address supplied for your return. Do not post products to the Sydney office.